This Privacy Policy describes how Plants & Flowers Near Me collects, uses, and shares information when you visit, interact with, or make a purchase from plantsandflowersnearme.com.

Information We Collect

When you visit our website, certain information may be collected automatically to operate, secure, and understand the use of the Site. This may include:

information about your browser, network, and device

your IP address

pages you visit on our Site

pages or websites visited before arriving at our Site

clicks, searches, scrolling, and other interactions with the Site

dates and timestamps associated with your activity

Squarespace, our website hosting and analytics provider, processes certain visitor information to operate the Site and provide analytics about website traffic and activity.

Information You Provide to Us

When you make or attempt to make a purchase, contact us, submit a form, create an account, subscribe to communications, or otherwise interact with the Site, we may collect information such as:

your name

email address

telephone number

billing address

shipping or delivery address

recipient information

order details

card-message or gift information you voluntarily provide

delivery or pickup instructions

information submitted through contact, wedding, event, or other forms

Payment information is processed by the payment processor available through our checkout. We do not directly store your complete payment-card information.

How We Use Your Information

We may use information we collect to:

process and fulfill orders

arrange shipping, delivery, or other fulfillment

communicate with you regarding your order

respond to questions and customer-service requests

process payments

detect or prevent fraud and misuse

administer customer or member accounts where available

provide services or content you request

improve our website, products, services, and customer experience

measure website traffic and performance

send marketing communications when you have requested or consented to receive them

comply with applicable legal, tax, accounting, or regulatory obligations

Squarespace

Our website and online store are hosted by Squarespace.

Squarespace may process information about website visitors and customers in order to provide hosting, commerce, analytics, security, account, and related services to us.

You can review Squarespace's Privacy Policy for more information about how Squarespace processes data.

Payments

When you make a purchase, payment information is collected and processed by the payment provider available through our checkout.

Payment providers may receive personal information necessary to process the transaction, prevent fraud, provide payment services, and comply with their legal obligations.

Order Fulfillment and Service Providers

We may share information necessary to fulfill your order with service providers that assist us with functions such as:

• website hosting

• payment processing

• fraud prevention

• shipping and delivery

• email communications

• analytics

• customer support

• other services necessary to operate our business

We provide service providers only with information reasonably necessary for the applicable service.

Forms and Customer Communications

When you submit information through a form on our website, we collect the information you provide so we can respond to your request or provide the requested service.

This may include inquiries related to floral orders, weddings and events, gifting, products, delivery, or other services.

Cookies and Similar Technologies

Our Site uses cookies and similar technologies. Some cookies are necessary for features such as site security, shopping carts, checkout, accounts, and basic website operation.

Other cookies or technologies may be used for analytics, performance, or marketing depending on the services and integrations enabled on the Site.

Where privacy controls or cookie preferences are made available, we aim to honor those choices as described by those controls.

Analytics

We use Squarespace Analytics to understand how visitors interact with our Site. Information used for analytics may include information about your browser, network and device, IP address, pages viewed, clicks, searches, and timestamps.

Analytics help us understand website traffic and improve the shopping experience.

Marketing Communications

If you choose to subscribe to marketing emails or other promotional communications, we may use the contact information you provide to send those communications.

You may unsubscribe from marketing emails using the unsubscribe link provided in the message or by contacting us.

Transactional communications relating to an order, account, inquiry, or service are separate from marketing communications.

Legal Requirements and Protection

We may disclose personal information when reasonably necessary to:

comply with applicable laws or regulations

respond to lawful requests, court orders, subpoenas, or other legal processes

protect our rights, property, customers, or business

detect, investigate, or prevent fraud, security incidents, or misuse

Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Policy, including providing services, maintaining business and transaction records, resolving disputes, complying with legal, tax, and accounting obligations, and enforcing our agreements.

Retention periods may vary depending on the type of information and the reason it was collected.

Your Privacy Choices and Rights

Depending on where you live, you may have certain rights regarding your personal information, such as the right to request access, correction, or deletion of certain information.

You may contact us using the information below to submit a privacy-related request.

We may need to verify your identity before completing certain requests, and some information may need to be retained where required or permitted by law.

Children

Our Site is intended for a general audience and is not directed to children under 13.

We do not knowingly seek to collect personal information from children under 13 through the Site. If you believe a child has provided personal information to us inappropriately, please contact us.

Third-Party Links

Our Site may contain links to third-party websites or services. Their privacy practices are governed by their own policies, and we are not responsible for the privacy practices of third-party websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, technology, or legal and regulatory requirements.

The updated date shown at the top of this page identifies the most recent revision.

Contact Us

For questions about this Privacy Policy or our privacy practices, contact:

Plants & Flowers Near Me

hello@plantsandflowersnearme.com