Available fulfillment options vary by product and location. Depending on the item, eligible orders may offer local pickup, local delivery, or shipping.

The fulfillment options currently available for your order will be shown at checkout.

Preparation and fulfillment times vary by product.

Fresh flowers, living plants, dried botanicals, custom designs, and other made-to-order items may require different preparation times.

For shipped orders, carrier transit times are estimates and may be affected by weather, holidays, or carrier delays.

Once an order is placed, we generally cannot cancel or modify it because many of our products are living, perishable, seasonal, custom, or made to order.

Please review your product selection, recipient information, delivery address, and fulfillment method carefully before completing checkout.

All sales are final.

If your order is damaged, materially defective, or incorrect, please contact us within 48 hours of receipt, delivery, or pickup with your order number and clear photos.

Please review our Refund Policy for complete details.

Shipping availability depends on the product and destination.

Only products that are currently eligible for shipping will display a shipping option at checkout. The presence of a product on our website does not mean it can be shipped to every state or destination.

Currently, we're shipping exclusively within the USA*. But we're eager to take our products international and would love your input on where to head next. Tell us your top international shipping destination, and if it lines up with our plans, you'll be the first to know. Keen on being part of our global expansion? Sign up HERE to get updates on our future shipping locations.

Yes. Living plants, bulbs, tubers, seeds, and other plant materials may be subject to federal, state, or local restrictions.

Shipping availability can vary by plant and destination. If an item cannot be shipped to your destination, an applicable shipping option may not be available at checkout.

Local delivery may be available for eligible products and delivery areas.

Available local-delivery options, fees, and dates will be shown during checkout when applicable.

Where available, you may be able to select from available local-delivery dates during checkout.

Requested dates are subject to availability and delivery capacity. We cannot guarantee a specific delivery date unless it is expressly confirmed.